Terms & Conditions

Terms and Conditions:

Postal Charges
We use Royal Mail's Special Delivery™ Next Day service for UK delivery. This costs £7 per item. For overseas destinations we use Royal Mail's AirMail with Royal Mails International Signed For service™. This costs, per item, £13 to the USA, £11 to Europe and £14 for the rest of the world. Please click here for more information. Please note costs are per single print purchased, not per order. For example, two prints to the USA carry a £26 postage charge.

Delivey Address
PlanetPatrol™ is not responsible for any loss of orders due to an incorrect address provided during checkout and no refund will be given in these cases.

Order Processing
Most orders are processed within 24 hours of receipt pending credit card verification.

Orders placed on Saturday or Sunday will be processed the following Monday.

Please allow up to 28 days for delivery. The vast majority of shipping times will be less than 7 working days.

Duties and Taxes
PlanetPatrol™ is not responsible for international duties or taxes. All international duties and taxes in relationship to your order are the responsibility of the purchaser.

Refunds will only be applicable where PlanetPatrol™ is deemed to be in contravention of the terms set out herein. A refund will be given strictly at the discretion of PlanetPatrol™. If you are unhappy with your purchase please contact us by email or telephone within 24 hours of receipt of your order.

1. If for any reason you are unhappy with your purchase, please inform us by email or telephone within 24 hours of receiving the goods. Please see the foot of this page for contact details.

2. All damages must be reported by email or telephone within 24 hours of the goods being received.

Trade Purchases
If you wish to make a trade purchase please contact us. Each request will be handled on a case by case basis at the discretion of PlanetPatrol™. Please see the foot of this page for contact details.

Personal Data
PlanetPatrol™ defines personal information as your name, e-mail address, mailing address, phone number, method of payment, and any other information that identifies you. PlanetPatrol™ use your personal information to process and ship your order(s). Planet Patrol does not sell, trade, or release your personal information to third parties. Your information will be used only for the purpose of sending you news of special events and new acquisitions.

Previous customers and those who have joined our mailing list will receive newsletters from time to time.

Customers may unsubscribe from the mailing list at any time by sending a blank email with "UNSUBSCRIBE MAILING LIST" in the subject line to: mailinglist at PlanetPatrol.co.uk

Payment Information
Your credit card details are not stored by PlanetPatrol™ Card details are securely delivered directly to our bank account via the secure PayPal Online Payment System.

All payments are taken in UK Pounds Sterling (GBP), and will be charged at the current exchange rate. To view current exchange rates please contact your bank.

Images used on this website are reproduced with the express permission of the relevant artist. Copyright is retained by the artists and must not be reproduced without the express written permission of the artist or PlanetPatrol™ Any unauthorized reproduction will result in legal proceedings.

The information contained in this archive is provided 'as is' without warranty of any kind. The entire risk as to the results and the performance of the information is assumed by the user, and in no event shall PlanetPatrol™ be liable for any consequential, incidental or direct damages suffered in the course of using the information in this archive. Use of the information contained in this archive are governed by their respective license agreements and may contain restrictions on use. Some of the content on this site is intended for adults only. PlanetPatrol™ accepts no responsibility for any offence materials on the site may cause. Access to this website is at the users own risk. PlanetPatrol™ is not responsible in any way for the content of any websites externally linked to this website. PlanetPatrol™ is not responsible for the actions of users of this website. PlanetPatrol™ reserves the right to not sell an item to an individual or group at any given time, even if payment has been made. In such instances a full refund will be processed promptly.

Flat 1, 424 Hackney Road
E2 7AP

Tel: +44(0) 785 7749 209
E: info@planetpatrol.co.uk